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Location


Cnr Foote & Burnett Streets Mooloolaba, Queensland, 4557, Australia

Phone: (617) 5478 2044
Fax: (617) 5444 5288
Weather - Sat - 31 Jul 2010
Mooloolaba Accommodation - Dockside Apartments Mooloolaba
Mostly Cloudy
Current Temp   27° C
Temp Range   12° - 24° C
Humidity   52%
Tomorrow
Forecast   Sunny
Temp Range   8° - 24° C

Dockside Mooloolaba - Resort Terms and Conditions

DOCKSIDE MOOLOOLABA CANCELLATION POLICY

DOCKSIDE HOLIDAY UNITS  adopts the following practice for cancellation of a holiday booking.

HIGH SEASON
  • If the booking is cancelled 28 days or more prior to the planned date of arrival there will be a full refund less an administration fee of $50.
  • If the booking is cancelled less than 28 days prior to the planned arrival date, there will be NO refund unless and until the premises are re-let for the total
  • Period of the original booking.  An administration fee of $50 will be deducted from the deposit held before the remainder is refunded.
MID & LOW SEASON
  • If the booking is cancelled 14 days or more prior to the planned date of arrival,  there will be a full refund less an administration fee of $50.
  • If the booking is cancelled less that 14 days prior to the planned arrival date, there will be NO refund unless and until the premises are re-let for the total
  • Period of the original booking.  An administration fee of $50 will be deducted from the deposit before the remainder is refunded.
SHORT NOTICE BOOKINGS
  • Where a booking is made less than 14 days prior to the planned arrival date,  there will be no refund unless and until the premises are re-let for the total period of the original booking.  An administration fee of $50 will be deducted from the deposit held before the remainder is refunded.
CONFIRMED BOOKINGS
  • A booking that has not been confirmed by a deposit paid is not guaranteed
  • A deposit of $100 will confirm a one-week booking during low season
  • A deposit of $200 will confirm a one-week booking during mid season
  • The balance of the tariff is due on arrival
  • A deposit of $500 will confirm a one-week booking in high season (balance for Accommodation payable one month before arrival)
** The administration fee covers the cost of processing bookings, receipting, banking the money , canceling the booking from the system, drawing refund cheque,  mailing it and covering Bank Charges


No Party and Excessive Noise Policy

For the interests of our guests Dockside Mooloolaba Apartments actively enforces a "No Party and Excessive Noise" Policy

No Parties of any kind are tolerated on these premises.  Any Person(s) found to be creating excessive noise, having a party in their apartment,  or exceeding the number of permitted guests,  will be evicted without refund at the discretion of management. 

Also any subsequent damage made to an apartment or to facilities will be charged to the guest(s). 

Dockside Mooloolaba Apartments reserve the right to evict a guest and/or visitors without previous warning.

 

The following is a list of examples (but is not limited to) in which Dockside Mooloolaba Apartments may evict a guest or visitor without warning for the following:
  • Intoxication and unsavory behavior
  • Physical or verbal assault towards Staff,  Residents or other Guests
  • Willful damage to Dockside Mooloolaba apartments property
  • Any incident for which the police and/or security need to be called onto the premises
  • Any behavior posing a threat to others
  • Ignoring advice to reduce excessive noise (i.e. music or other loud noises)
  • Throwing objects from apartment balconies
  • Smoking in apartments 
We aim to make your stay at Dockside Mooloolaba as pleasant as possible. Naturally any rules of behaviour are to ensure all of our guests can enjoy our beautiful location and facilities without fear of any other guests ruining your enjoyment.

We look forward to you being our guest here at Dockside Mooloolaba Resort.
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